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Frequently Asked Questions

  • General Information for Pearls
    We offer additional oyster purchases in our "pearl" tab. Here you will find our amazing Monster oysters which come with 20-40 natural pearls. Also, many people want to add extra oyster openings to their order to add to the variety of colored pearls they get to choose from for their jewelry piece. You can order a single oyster, or a bundle which comes with 5 oysters for the price of 4! ​​ We do offer natural colored pearls if you prefer those over the colored pearls, just select "natural pearl" when adding an item to you cart to guarantee the pearl you receive is in the white, cream, peach, pink, or lavender range, also remember that black and gold, although rare, are possible natural colors you may receive. ​​ If you choose a colored pearl, natural colors are still a possibility, among a wide and beautiful array of other colors (check out our oyster page to see examples of the colors!) Aside from pearl mounted jewelry we offer Gem bombs and Ring Bombs
  • General Information for MemoryBears
    MandaBear Creations has been making handmade memory bears since 2013, using the clothing from a loved one that you provide. We can also use baby/children's clothing or blankets. This is our way of keeping all memories alive. Each bear is created in our studio which is smoke free. We put thought and detail into your custom bear, while doing our best to work with your special requests. Once we receive your order, you will receive an email confirmation. You will then mail us your clothing pieces. Please include any special notes/requests/etc with the items. Clothing is mailed to P.O. Box 916 Lomita CA, 90717 We are currently not able to accepts packages from UPS or FEDEX. Please mail all items through USPS with a tracking number to ensure that your loved ones items make it you our studio. If you have something special that you are not sure of, please email us, communication is the best way to make sure nothing is left unmentioned. All MandaBears are approx. 18 - 20 inches and are all filled with a premium polyester fiber fill. IDEAL CLOTHING: heavy t shirts, dress shirts, pajamas, cotton pants/shirts, jeans, sweatshirts, flannel shirts. DO NOT SEND: Loose weave clothing, sheer clothing, winter coats and sweaters, silk, stretch material, jersey knit Number of items needed for a bear: Adult clothing 2-4 items; Children's clothing 6-7 items depending on size of clothing item. We cannot guarantee using every item you send. All items need to be washed and cleaned when mailing to us. Any questions please email regarding clothing.
  • Are these real pearls? what about colored pearls?
    Yes! The pearls are 100% naturally made by the oyster, however during the process, dye is introduced which allows the nacre that builds up around the grain of sand that eventually turns into a pearl is producing a color. But we also carry classic color pearls where the oyster decides the color of the pearl. You will find this with our Monster Oysters, all of which contain between 20-40 naturally sized and colored pearls, ranging from your classic whites to creams, peach, soft pinks, lavender (our favorites!), and the rare gold! We also carry classic colored Edison pearls which are larger (9mm+) than the standard 6-8mm Akoya round pearls
  • What is a ring Fizzer?
    Ring Bombs are .925 solid sterling silver and triple rhodium plated. Each ring is set with CZ stones, and is valued between $90-$200 per ring. There are over 100+ options of rings so your order will be a complete surprise. Rings come in sizes 5-13 for the Silver rings and 5-10 for Rose Gold.
  • What color pearls are offered?
    We do offer natural colored pearls if you prefer those over the colored pearls, just select "natural pearl" when adding an item to you cart to guarantee the pearl you receive is in the white, cream, peach, pink, or lavender range, also remember that black and gold, although rare, are possible natural colors you may receive. ​​ If you choose a colored pearl, natural colors are still a possibility, among a wide and beautiful array of other colors (check out our oyster page to see examples of the colors!)
  • What is your return policy?
    If your item is damaged please reach out to mandabearcreations@gmail.com within 30 days of receipt of your item, and we will work to make that right, whether that means a repair, full refund, or a replacement. Returns are not excepted as each jewelry piece is customized by not only us, but you, as you pick the pearl you want on your jewelry. We can not refund any oyster opening. However if you feel there is an exception, please email us at mandabearcreations@gmail.com and we are happy to hear about your situation! Every Custom Handmade MandaBear is made with your personal loved ones items.  We will work directly with you to fully meet your expectation for each bear.  Because each one is custom made to order, we cannot refund or exchange MandaBears.
  • Are we an MLM?
    No! We are a family created and owned business where Stefanie and Lori run the show. We are not a business that hires consultants. There are pearl and ring bomb MLM's out there, but we are not in that world. We find quality wholesalers for our pearl jewelry and cups/tumblers. ,We hand mount the pearls to your unique jewelry with care, we create the tumblers and cups in house, and of course every MandaBear is 100% handmade by us in house with your loved ones items.
  • What are your payment options?
    We offer PayPal, Apple Pay, and also take Debit/Credit providing a secure check out experience.
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